Introduction

Your privacy is important to Please, Thank You. Please review our Privacy Policy closely before providing us with your personal data. This Privacy Policy applies to our website (“Website”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). Your continued use of our Website or any purchase of our products constitutes your acknowledgement and understanding of, and agreement with, the terms and conditions of our Privacy Policy.

Information Collected from All Visitors to our Website (“Personal Information”)

This Privacy Policy applies to all visitors to our Website.

We will obtain personal data about you when you visit our Website. We may monitor the use of this Website through the use of cookies and similar tracking devices. For example, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Website, and information about how you interact with our Website. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

When you make a purchase or attempt to make a purchase through our Website, we may collect certain information from you, including your name, email address, billing address, shipping address, payment information (including credit card numbers), phone number and details about your orders. We will maintain your order information for our records unless and until you ask us to delete this information.

Use of Personal Information

We share your Personal Information with Shopify, our website hosting provider, so they can provide website services to us.

Additionally, we use the Personal Information collected from you to: (i) fulfill any orders placed through the Website including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations, (ii) process, and where necessary, respond to your enquiry or request, (iii) provide you with information or advertising relating to our products, (iv) help monitor, improve and administer the Website, and to provide general statistics regarding user of the Website, and (v) gather customer feedback to help us do better.

Disclosure of Personal Information

Please, Thank You does not sell, rent, lease, or release your Personal Information to third parties. We may share data with trusted partners to help us perform statistical analysis, send you an email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your Personal Information.

We will disclose or share your Personal Information, without notice, only if required to do so by law or in the good faith belief that any such action is necessary to: (a) comply with any legal requirements or comply with legal process served on Please, Thank You or the Website; (b) protect and defend the rights or property of Please, Thank You; and (c) act under exigent circumstances to protect the personal safety of users of our Website, or the general public.

Use of Cookies

The Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies on the Website may be used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements. Please note that third parties (such as analytics software) may also use cookies, over which we have no control, for example, Google Analytics. These cookies are likely to be analytical/performance cookies or targeting cookies. Please refer to http://www.google.com/policies/privacy/partners to find out more about how Google uses data when you use our Website and how to control the information sent to Google.

You can decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our Website or to fully experience the interactive features of our Website.

Updates

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact us

If you would like to speak to us about our Privacy Policy, please contact us at hello@pleasethankyou.com.sg.